Frequently Asked Questions

How many children are in a group?

It varies from week to week! We usually have around 24 children in our 3-4's and 5-6's. In our 7-12's group, the group sizes vary depending on the nature of the activity but will always be within our required ratios.

What are your ratios?

We aim to have a 1:8 ratio in our 3 - 4's and 5 - 6's groups. The ratio in the 7 - 12's group is usually 1:8.

This can vary throughout the day but we always comply with legal requirements.

Do you provide lunch and snacks?

No, if your child is doing a full day, they will need to bring a mid morning snack, packed lunch and a named water bottle. Children who are doing half days need to bring a mid morning snack and a named water bottle.

We are not a nut free zone and do not check lunch boxes. But we respectfully ask for you not to pack obvious nut products.

What is your cancellation policy?

If you wish to cancel a booking for any reason, you must do so at the earliest opportunity. Please see terms & conditions for further details and charges.

How are your staff recruited?

Our staff complete a lengthy and thorough application form before being invited to one of our structured, four-hour interviews.

During the interviews, they complete a range of tasks individually and in a team. They also demonstrate their skills at running an activity. Positions are then offered based on a successful interview, clear DBS check and references.

My child has a friend coming to camp too, can they be in the same group?

Please let us know your child's friends name at the earliest opportunity. We always try our hardest to put children with their friend requests, but cannot guarantee that it is always possible.

How do I know what my child will be doing each day?

On your child's first day of the week, their group leader will give you the groups timetable for the week.

These activities will be subject to change.

Does my child have to attend for a whole week?

The majority of our campers attend for the whole week. We have a set number of individual day bookings available each week.